Frequently Asked Questions

FAQs

Initial Consultation

All of our therapists offer a free initial 15 minute consultation by phone or telehealth. This brief chat allows us to find out more about what you’re looking for and gives you a chance to ask questions. If you have a particular therapist in mind, please let us know in your inquiry.

Cost of Therapy

Associates: $140–$180 per 50-minute session, depending on the therapist. Fees are discussed during your consultation.

Corinne Barrows, LCSW & Caroline Valenzuela, LCSW: $230 for individual sessions; $250 for couples and families.

Professional Consultation: $200 per 50-minute session.
Longer sessions are available upon request and are prorated based on your agreed rate.

Cancellation Policy

Due to the clinician’s limited availability and difficulty filling spots with short notice, a minimum of 48 hours notice is required to cancel or reschedule. The full session fee will be charged for late cancellations or missed appointments, with reasonable exceptions.

Payments

Payments are made via credit card through our secure Simple Practice portal. Please upload your payment information before your first session. We also accept cash and checks for in-person sessions.

Insurance

We accept Partnership HealthPlan of California Medi-Cal, which is a common Medi-Cal provider in the state of California. This plan provides eligible participants free of cost individual weekly therapy. If you have a private insurance plan through your employer, and it includes out-of-network benefits, we can provide a superbill for reimbursement or HSA/FSA submission, depending on your insurance plan. Please note that some policies only reimburse sessions that include a clinical diagnosis.